careers
Avalos tint careers
CURRENT OPENING
- Sales Representative
- Automotive Window tinting installer
Job Description
The Sales & Customer Services Representative will be responsible for driving sales and ensuring high levels of customer satisfaction through excellent sales service. The successful candidate will be well-versed in AVALOS TINT product offerings and capable of advising customers based on their needs and preferences.
The Employee shall be employed by AVALOS TINT as a sales representative, responsible for selling vehicle surface protection packages such as window tint, paint protection films, ceramic coatings, and vinyl wraps to automotive customers along with some architectural products.
Key Responsibilities
- Keeping a positive and supportive attitude
- Present, promote, and sell products/services using solid arguments to existing and prospective customers
- Establish, develop, and maintain positive business and customer relationships
- Reach out to customer leads through cold calling
- Achieve agreed upon sales targets and outcomes within schedule
- Coordinate sales effort with team members and other departments
- Provide accurate, valid, and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts, and file documents
Key Responsibilities
- Proven work experience as a Sales Representative
- Excellent knowledge of Google Suites (Docs, Sheets, Gmail, Keep, etc)
- Familiarity with BRM and CRM practices along with the ability to build productive business professional relationships
- Highly motivated and target driven with a proven track record in sales
- Excellent selling, communication, and negotiation skills
- Prioritizing, time management, and organizational skills
- Ability to create and deliver presentations tailored to the customers needs
- Relationship management skills and openness to feedback
Required Experience
Minimum 2+ years of Sales and Customer Service Experience. Plus if experienced in the automotive industry and are familiar with vehicles types and specs.
Required Sales Competencies & Skills
1. Empathise – The ability to empathize with your customers by developing a deep connection with prospects. Less transactional and more intentional. When you’re selling at a higher-transactional value prospects need to know that you have their best interest in mind. Without hesitation a great Sales Representative cares deeply about the well-being of the customer, their results and their outcome.
2. Ability to uncover challenges and discover prospects’ pinpoints – The ability to diagnose exactly what the prospects’ problems are. Problems drive sales. In order to motivate, inspire and sell your prospect on a product you must understand the big picture. It is your job to listen and educate the customer on the solutions that can bridge their gap. You cannot push features and benefits, you must translate that you are the perfect person/company to solve their problem.
3. Handling objections – Playing offense by setting the agenda to prevent objections from arise, but equipped with the ability to overcome when needed through great listening and communication skills, and filling the gap for the prospect.
4. Absorbing and retaining information – A vital skill for a successful Sales Representative is the ability to absorb information quickly and implement it effectively. In a fast-paced sales environment, staying up-to-date with product knowledge, market trends, and customer needs is crucial. A sales representative who can rapidly understand and assimilate new information gains a competitive advantage, as they can adapt their selling strategies and tailor their approach to meet the specific requirements of each client. Moreover, by swiftly implementing the acquired knowledge, they can adjust their sales pitch, address objections, and provide accurate product information, enhancing their credibility and building trust with customers. This skill empowers sales representatives to stay ahead of the curve, consistently deliver exceptional customer experiences, and achieve their sales targets.
5. Inspirational energy – At AVALOS TINT we keep greatness and growth top of mind. A great Sales Representative possesses strong leadership traits. This person has the unique ability to build positive momentum that drives and inspires the team around through accountability, positive reinforcement and effective communication.
Product knowledge
Staying current with automotive surface protection product knowledge is a critical skill that you must have as a Sales Representative. You must have intimate knowledge of the products our company offers in order to deliver a strong pitch to prospects and customers that will lead to a sale. This will require Sales Representatives to self-improve on their own time with the help of videos, reading materials, personal research and creating connections with other professionals within the industry. Understanding the product and its uses will gain the trust of your clients and customers.
Communication skills
Strong verbal and written communication skills are critical while engaging with customers over the phone and pitching products to them. The Sales Representative’s ability to effectively communicate will highly impact whether or not sales are made. In a written sense, you’ll likely have to draft memos or referrals. Making a connection with your clients and coworkers is vital in an inside sales representative role. Keep in mind that the impression you leave on your clients will impact the way they perceive our company and brand.
Active listening skills
An effective Sales Representative will display active listening skills when engaging with prospects and customers. Practicing active listening with each interaction will help Phone Sales Representatives better understand each clients’ needs and demonstrate that our company genuinely cares for them. Active listening skills will also help build a rapport.
Relationship-building & Rapport-building skills
The ability to make connections with potential prospects and existing customers is an important skill to have in this position. Understanding who our target market is and where they’re coming from will be beneficial in not only your sales but your future in this career. As a Sales Representative, you’ll need to effectively engage with a wide variety of personalities and ages. It’s important to understand each client in order to build a rapport with them.
Time-management skills
Time management skills are a requirement for all inside sales representatives. Managing time is directly related to generating sales and hitting targets
Organizational skills
A Sales Representative must have the ability to stay organized at all times. This includes keeping digital files, emails, paperwork and the physical space maintained and in order at all times even at the busiest times. Organization creates efficiency and positive outcomes.
Social media skills
Having a good grasp of social media and how to utilize it is required. As you’re prospecting, working on various social media platforms becomes of great use. It is important to understand the best tricks and tactics for using each platform to your advantage.
Problem-solving skills
Employing critical thinking and problem-solving skills is vital in this role. Knowing how to adapt to various situations or problems as they arise and not let them affect the quality of your work. Remaining open-minded to new solutions and implementing them as the need arises.
Customer relationship management tool skills
You’ll need to understand the customer relationship management system (CRM) that you will be working with. Knowing how to properly use it will greatly improve our efficiency and organization in the workplace.
Technological skills
Your role as a Sales Representative will require you to have a working knowledge of various forms of technology. In the ever-changing digital landscape, you must be up to speed with the software and technology that our company uses and implements
Information-gathering skills
As a Sales Representative needs to be a great researcher with the ability to glean accurate information about competitors, market trends, current vendors and your various potential clients. The information and knowledge you gather will help you make better decisions when it comes to selling your company’s various products.
Collaborative skills
Being able to work as part of a team and effectively collaborate with other sales representatives is encouraged. Likely, you’ll also be working with sales executives on larger clients. Displaying empathy and being a good team player is critical to your success.
Conflict management skills
An inside Sales Representative must know how to manage conflict and hear various rejections. Individuals with conflict management skills have the ability to maintain a proactive attitude for higher sales performance.
Prospecting skills
Initiating and developing new revenues (business) by searching for potential customers, clients, or buyers for our products and / or services. The goal of sales prospecting is to move these prospects through the sales funnel until they convert to revenue generating customers.
Closing skills
Your ability to hone the above skills will greatly impact your closing skills, or in other words, the probability of you achieving more deals. In essence, this skill is the culmination of all the other skills and their effectiveness.
Special Demands
Dress Code Policy
Well-presented business casual attire with freshly pressed company polo shirt. All team members are expected to be well groomed with good hygiene.
Dress Code Policy
This position will require scheduled weekends and holidays, along with long hours in order to meet deadlines and targets
Physical Requirements
This position requires physical activity and walking.
Personal Branded Social Pages Recommended
Each team member will be responsible for creating and running their own social media accounts that are branded to AVALOS TINT
Business Gmail
Business Facebook Page
Business Instagram
Business TikTok
Business LinkedIn
Business Clubhouse
Business Personal Landing Page (Profile picture, name and job title, respond to customer inquiries in a timely manner, share company social content, respond to comments, engage in groups, build following, personal videos relevant to company brand, products and services)
Attendance Requirements
Monday 8:00 AM – 6:00 PM
Tuesday 8:00 AM – 6:00 PM
Wednesday 7:30 AM – 9:00 AM (Team trainings) 9:00 AM – 6:00 PM
Thursday 8:00 AM – 6:00 PM
Friday 8:00 AM – 6:00 PM
Saturday 8:00 AM – 6:00 PM
- All team members are required to attend the 8:00 AM morning team meetings each morning
- All front counter sales representatives must remain clocked in until all customers have been assisted and all transactions are closed out for the day. Early dismissals are not permitted without the day being completely closed
Training Structure
For the first 90 days of employment, the Employee shall participate in an intensive training program to learn about all AVALOS TINT products and services. The Employee will also complete ongoing, personalized training sessions with their senior sales representative.
The initial training period shall be broken down as follows:
The first week will be spent in extensive product and industry knowledge training. The next four weeks will be spent working closely with a senior sales representative, learning and implementing sales strategies and customer service practices. The final 8 weeks will be spent developing the Employee’s own sales pipeline, supported by weekly reviews with a sales manager to track progress and identify areas of improvement.
Performance & Review
After 60 days of employment and satisfactory completion of the initial training period, the Employee will be subject to a comprehensive review by the Sales Manager to assess performance and progress. If the Employee has demonstrated exceptional performance, achieving daily and monthly revenue targets, he/she will become eligible for commission-based compensation, in addition to bonuses.
Compensation
The Employee shall receive a base hour pay rate of $15 per hour, paid bi-weekly. Overtime pay for hours worked over 40 hours in a workweek will be calculated at time and one-half the regular hourly rate. Upon successful completion of the 60-day review period, the employee shall become eligible for commission-based and bonus compensation. In order to become eligible for commission-based and bonus compensation the employee must have reached the Advanced Level in the AVALOS TINT progression path model.
Advanced Level: At this level reps are expected to demonstrate expert product knowledge, communication skills, problem solving ability ,time management skills ,relationship building abilities ,and goal setting abilities. They should also be able to exceed advanced sales targets set by management .
Each sales representative with a base pay (after the probationary period passes) who achieves their monthly sales target will be eligible for a bonus of 3% of their total sales revenue for the month.
After 1 year of employment a long-term bonus structure will be considered based on the progress and performance of the Sales Representative.
Overall, we believe that the proposed bonus structure will similarly motivate the sales team to hit or exceed their monthly sales targets for vehicle surface protection packages while balancing the company’s budget and employee’s needs effectively.
Sales Targets & Goals
As part of this position, you will be expected to achieve an individual annual revenue target of $1,000,000 in personal production. While we understand that this is a challenging target, meeting it will provide you with significant financial rewards and advancement opportunities within the company. To achieve this goal, each member of the sales team must focus on specific strategies, products, and marketing strategies. In addition to these goals, each employee should strive to exceed customer expectations by providing excellent customer service and support.
Performance Metrics
To measure performance, we will track key performance indicators (KPIs) such as number of leads generated, number of deals closed, customer satisfaction scores, and total revenue generated. These KPIs will be tracked on a monthly basis in order to ensure that employees are meeting or exceeding their targets.
Bonus Compensation
Employees who meet or exceed their targets will receive an additional bonus compensation based on their performance. Employees who fail to meet their targets may have their bonuses reduced or eliminated altogether.
Job Type
Full Time
Pay
From $2,760.00 base per month, commissions and bonus incentives
Benefits
- On-the-job training
- Paid time off
- Professional development assistance
Experience level
- 2 years
- No experience needed
Work setting
- Call center
- In-person
- Office
Ability to commute/relocate
- Las Vegas, NV 89104: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person (this is not a remote position)
Job Posting: Automotive Window tinting installer at Avalos Tint.
Position Summary
The Avalos Tint film installer is a vital part of our team, responsible for providing top-notch tinting services to ensure customer satisfaction and maintain the high standards of our brand. The role involves thorough cleaning, installation , and finishing with both the interior and exterior cleaning of vehicles, producing a detailed and clean appearance.
In addition to direct detailing work, this position also entails monitoring, tracking, and maintaining our inventory of supplies and equipment, ensuring they are always adequately stocked, organized, and ready for use.
At Avalos tint, we value teamwork, integrity, and dedication to customer service. If you share these values and have a drive to excel, we would love to hear from you.
Our Mission
Our mission is to provide top-notch automotive tinting services that breathe new life into vehicles and exceed our customers’ expectations.
Our Vision
At Avalos window tinting we envision becoming a globally recognized brand where our passion for automobiles drives us forward, creating a network of Avalos tint outlets that deliver unparalleled service and customer satisfaction, one vehicle at a time.
Our Core Values
1. Quality – We never compromise on the quality of our work.
2. Integrity – We always conduct business honestly and ethically.
3. Transparency – Fostering an open and honest environment within the organization.
4. Aligned – Every team member, from leadership to the front line, is working towards the same goals and upholding the same standards.
5. Respect – We value our team members and treat everyone with respect and dignity.
6. Result-oriented – We strive to exceed customer expectations in every interaction.
About Avalos Tint
Avalos Tint Shop is more than just an automotive tinting company – we are a passionate team of car enthusiasts committed to transforming vehicles and exceeding customer expectations. Established with a vision to set new standards in the auto film industry, Avalos Tint has become synonymous with excellence, precision, and unrivaled customer service.
Our culture is one of camaraderie, respect, and opportunity. We believe in fostering a work environment that is both fun and challenging, inspiring our team members to grow professionally while enjoying what they do. At Avalos Tint, every day presents a new opportunity to learn, innovate, and excel.
Working for Avalos Tint means being part of a family that values hard work, skill, and passion for automobiles. If you’re looking for a fulfilling career in a company where your work will be valued, your skills honed, and your love for cars cherished, consider joining Avalos Tint team. Together, we can drive towards a future that shines brighter!
Competencies for Automotive Tinting at Avalos Tint
- Attention to Detail: Ability to focus on the task at hand and ensure all aspects of the vehicle detailing process are meticulously executed.
- Organizational Skills: Aptitude for keeping the workspace and inventory system tidy and well-organized, facilitating smooth operations.
- Communication Skills: Ability to communicate effectively with team members and customers, providing excellent service and addressing any concerns or queries.
- Time Management: Capability to efficiently manage multiple tasks and complete all detailing work within specified timelines.
- Technical Knowledge: Understanding of various auto detailing techniques, tools, and products. Although prior experience is preferred, willingness to learn is equally important.
- Teamwork: Ability to work collaboratively with others to achieve shared goals and maintain a positive work environment.
Education & Experience
- Minimum of 1 year of experience in an auto tinting role is preferred.
- Experience in inventory management or a related field will be an added advantage.
- New graduates from relevant vocational training programs who show strong potential may also be considered.
Skills & Knowledge
- Knowledge of the tools, techniques, and products used in auto detailing or tinting.
- Ability to use relevant equipment and machinery safely and efficiently.
- Basic understanding of inventory management principles.
- Excellent attention to detail and a strong work ethic.
- Good communication and customer service skills.
Physical Requirements
- The position requires physical strength to lift and carry equipment or supplies weighing up to 50 pounds. It also involves continuous standing, bending, stooping, and stretching for extended periods.
- Get familiar with the sales pipeline, utilizing effective sales strategies to engage prospects.
- Meet or exceed monthly and quarterly targets.
- Ability to meet targets and hit individual metrics on a daily basis.
- Ensuring exceptional customer service to both new and existing clients.
- Respond promptly to customer inquiries via phone, email, and other communication channels.
- Become proficient in the product offering for each client in order to guide prospects to a Discovery Call.
- Deliver timely reporting on success to department leaders and business owners.
Competencies
- Understand customer needs and propose value of a Discovery Call.
- Solid communication skills to effectively deal with various levels of management, staff, and/or outside clients.
- Sense of urgency -able to function in a high-demand and fast-paced environment.
- Read, write, and understand how to follow sales scripts.
- Ability to meet or exceed sales quota of 250+ outbound calls/day.
- Ability to leverage Go High Level CRM and be accurate in taking notes on clients.
- Comfortable with consistent follow up and ability to get creative when reaching out to clients (i.e. video messages, gifts…etc).
- Comfortable with consistent follow up and ability to get creative when reaching out to clients (i.e. video messages, gifts…etc).
Commitment to Diversity
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Avalos Tint recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.
If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to careers@avalostint.com. Please connect directly with your recruiter to discuss this opportunity.
Job Type: Full-time, In-person at designated location daily
Pay: $30,000.00 – $45,000.00 annual
Shift
- 10 hour shift
- 8 hour shift
Supplemental Pay Types:
- Bonus opportunities
- Commission pay
- Monthly bonus
Weekly day range
- Monday to Saturdays
- Two day off
Work setting
- Automotive tint installation bay
Ability to commute/relocate
- Las Vegas, NV 89104: Reliably commute or planning to relocate before starting work
ICONIER Digital Agency