Refund Policy
Refund Policy
Avalos Window Tinting
Effective Date: 02-15-2025
At Avalos Window Tinting, we strive to provide high-quality services and customer satisfaction.
This Refund Policy outlines the conditions under which refunds may be issued.
1. General Refund Policy
- All sales are final. Once a service has been completed, refunds will not be issued.
- If a customer is dissatisfied with the service, we must be given the opportunity to inspect and correct any issues before a refund is considered.
- Refunds will only be considered under exceptional circumstances at the sole discretion of Avalos Window Tinting management.
2. Deposits & Cancellations
- Deposits made for appointments or special-order materials are non-refundable.
- Customers must provide at least 24 hours’ notice for cancellations or rescheduling. Failure
to do so may result in the forfeiture of the deposit. - If Avalos Window Tinting cancels an appointment due to unforeseen circumstances,
customers will have the option to reschedule or receive a full refund of their deposit.
3. Warranty & Service Adjustments
- If there is a workmanship issue, customers must report it within 7 days of service
completion for a free inspection and potential rework. - Warranty claims for defects related to materials or installation are subject to the specific
warranty terms provided at the time of service. - Refunds will not be issued for warranty claims; instead, we will offer a replacement or
correction of the issue.
4. Special-Order Films & Custom Services
- Special-order films or custom-cut materials are non-refundable.
- If a customer decides to cancel an order after special materials have been ordered, they will
be responsible for the cost of the materials.
5. Refund Processing
- If a refund is approved, it will be processed within 5-10 business days to the original
payment method. - Refunds will not include any processing fees charged by third-party payment processors.
- Cash refunds will not be issued; all refunds will be processed electronically or as store
credit.
